{"id":16008,"date":"2020-08-06T14:20:05","date_gmt":"2020-08-06T14:20:05","guid":{"rendered":"https:\/\/fieldnation.com\/resources\/risk-mitigation-guide\/"},"modified":"2024-09-12T16:06:14","modified_gmt":"2024-09-12T21:06:14","slug":"risk-mitigation-guide","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/risk-mitigation-guide","title":{"rendered":"A guide to risk management and mitigation"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Risks are an unavoidable part of field service work. Workers can get injured onsite. Equipment can be damaged. Projects don\u2019t always get completed properly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can\u2019t eliminate workplace risks, but you can manage them. That\u2019s why a proactive strategy makes it easier to identify common risks and take steps to mitigate negative effects.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On-demand labor platforms like Field Nation have many advantages over hiring subcontractors or contract technicians on your own. Here are several ways Field Nation can help you manage risks:<\/span><\/p>\n<a name=\"gain-peace-of-mind-with-robust-quality-assurance\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"gain-peace-of-mind-with-robust-quality-assurance\"><strong>Gain peace of mind with robust quality assurance<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Our <a href=\"https:\/\/support.fieldnation.com\/s\/article\/Provider-Quality-Assurance-Policy\" target=\"_blank\" rel=\"noopener noreferrer\">provider quality assurance policy (PQAP)<\/a> ensures quality delivery. The PQAP system holds service providers accountable for quality issues, such as being late or poor communication. When issues occur, they have consequences, including deactivation from the marketplace.<br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\nCurrently, the Field Nation quality rating is 99.5 percent. Quality issues are rare and when they occur, they are addressed rapidly.<\/span><\/p>\n<a name=\"insurance-options-keep-you-protected\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"insurance-options-keep-you-protected\"><strong>Insurance options keep you protected\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Field Nation offers a variety of insurance options that protect your business, your contingent technicians on Field Nation, and your clients.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Occupational accident insurance<\/strong><span style=\"font-weight: 400;\">: Even one accident can lead to extremely costly insurance claims. Occupational accident insurance (OAI) helps cover costs related to injuries, medical benefits, and wage replacement. Unlike worker\u2019s compensation insurance, <a href=\"\/insights\/oai-vs-workers-comp\" target=\"_blank\" rel=\"noopener\">OAI is designed for independent workers<\/a>.<\/span><br \/>\nSome workers\u2019 compensation insurers may audit businesses and raise premiums depending on how many employees and contractors they use. Having proof of OAI for contract technicians on Field Nation could prevent those potential increases. Bundled pricing through Field Nation makes this type of coverage affordable. Plus, the Field Nation team helps technicians manage and file any claims on their behalf.<\/li>\n<li style=\"font-weight: 400;\"><strong>General liability insurance<\/strong><span style=\"font-weight: 400;\">: Field Nation verifies whether or not technicians have general liability. If they don&#8217;t, our general liability insurance provides up to $1 million in coverage for the technician and the businesses posting work to Field Nation.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Errors and Omissions insurance<\/strong>: Our professional liability coverage is also known as Errors and Omissions. This coverage protects you against claims from services that caused financial harm. Examples include technician mistakes or failure to perform work.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<a name=\"outsourced-mediation-and-claims-management-saves-time-and-money\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"outsourced-mediation-and-claims-management-saves-time-and-money\"><strong>Outsourced mediation and claims management saves time and money<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Mediation can be the best option to preserve relationships, improve communication between parties, and clarify any misunderstandings. Field Nation\u2019s team of trained experts provides Mediation Assistance and helps resolve disputes before they become a larger issue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if issues do escalate, Field Nation can handle insurance claims, and all the time-consuming paperwork, emails, and phone calls that come with it. Our <\/span><a href=\"\/general-liability\"><span style=\"font-weight: 400;\">General Liability Liaison<\/span><\/a><span style=\"font-weight: 400;\"> provides end-to-end claims mitigation, communication, and support. The Field Nation team manages your provider claims, no matter what insurance you use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Outsourcing mediation and claims management makes sense for many businesses. You can spend more time on what you do best, and less time mediating or chasing down insurance claims.<\/span><\/p>\n<a name=\"monitoring-legislation-to-reduce-the-risk-of-labor-misclassification\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"monitoring-legislation-to-reduce-the-risk-of-labor-misclassification\"><span style=\"font-weight: 400;\"><strong>Monitoring legislation to reduce the risk of labor misclassification<\/strong>\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In an evolving regulatory environment, we\u2019re here to help you navigate any labor misclassification risks. Field Nation regularly monitors upcoming legislation and provides prompt communication about potential implications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, <\/span><span style=\"font-weight: 400;\">we also recommend consulting with a legal representative if you have questions about how on-demand labor could affect your business. If you\u2019re an enterprise company that requires additional labor misclassification safeguards, please contact the Field Nation team to discuss your options.<\/span><\/p>\n<a name=\"powerful-tools-for-managing-technicians\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"powerful-tools-for-managing-technicians\"><strong>Powerful tools for managing technicians<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Getting the right technician for the job can make all the difference in the world. Field Nation\u2019s platform provides the verification, vetting, advanced talent sourcing, and risk mitigation capabilities you need to find quality technicians. A few of our top vetting tools include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Screenings and certifications<\/strong><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">: We use third-party systems to verify certain certifications so you don\u2019t need to spend time validating them. Once verified, some certifications will be badged on the platform. We also badge for completed background tests and drug tests.<\/span><\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Talent pools<\/strong>: Create pools of your favorite technicians based on skill set, location, type of work, or any other custom criteria. Instantly and reliably route work to your vetted and approved technicians. With <a href=\"\/premier\" target=\"_blank\" rel=\"noopener\">Field Nation Premier<\/a>, Smart Talent Pools can even alert businesses if technicians in their talent pools fall out of compliance with predetermined criteria. This allows companies to ensure technicians are always up to date with their screenings and meet specific rating thresholds.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Customizable work orders: <\/strong><\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some clients prefer to customize work orders with their own policies, standards, or terms and conditions. This allows you to set specific expectations with the technicians you select.<\/span><\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Manage documentation and work history<\/strong><span style=\"font-weight: 400;\">: With Field Nation, you can keep documentation and work history in one place. This can help protect your business as legislation and regulations change. <\/span><\/li>\n<\/ul>\n<a name=\"enhance-your-competitiveness-with-comprehensive-risk-management\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"enhance-your-competitiveness-with-comprehensive-risk-management\"><strong>Enhance your competitiveness with comprehensive risk management<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Risk management can seem like a low priority until something goes wrong. A trusted partner like Field Nation can help you identify potential risks in advance to avoid disruptions to your business. You\u2019ll gain peace of mind, reduce costs, save time, and improve your client relationships.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Considering an on-demand labor model, or looking for help with your on-demand labor risk mitigation strategy? <a href=\"\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">Contact our team<\/a> to learn more about how we can help you manage risk and ensure quality.<\/b><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Risks are an unavoidable part of field services work. Field Nation can help you identify potential risks in advance to avoid disruptions to your business.<\/p>\n","protected":false},"author":66,"featured_media":18739,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-16008","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-best-practices","fldn_content_category-quality","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A guide to risk management and mitigation | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/risk-mitigation-guide\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A guide to risk management and mitigation\" \/>\n<meta property=\"og:description\" content=\"Risks are an unavoidable part of field services work. 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